Cookies Policy

About this Cookies Policy

This policy applies to cookies and similar technologies used on the Play365 Casino website, including pages, services and features that link to or display this policy. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. The Privacy Policy provides further information about how personal information may be collected, used, stored and disclosed.

A cookie is a small text file that a website may place on your computer, mobile phone, tablet or other internet-enabled device. Cookies can remember information about your visit, such as your preferences, login status or the pages you have viewed. Some cookies are placed directly by us, while others may be placed by third-party service providers that support website operations, measurement, security or communications.

Similar technologies may include pixels, tags, software development kits, local storage and other tools that recognise a device or collect information about how a website is used. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different explanation is provided.

Cookies may be temporary or persistent. A session cookie normally expires when you close your browser, while a persistent cookie may remain on your device for a set period or until you remove it. The length of time a cookie remains active depends on its purpose, the settings applied to it and the service that places it.

Where consent is required, we will seek it through an on-site notice, preference tool or another appropriate method. You can change your choices at any time using the available cookie controls or your browser settings. Some cookies may be used because they are necessary for requested website functions or security, subject to applicable law.

How cookies may be used

Cookies may be used for different purposes. Some are necessary for the website to function, while others help us improve services, understand website activity or present more relevant information. The exact cookies in use may change as website features, technology and service providers change.

Strictly necessary cookies

Strictly necessary cookies support core website functions and security. They may help maintain a session, protect forms, remember consent choices, route traffic correctly or allow a requested service to operate. They may also help us identify unusual activity, protect accounts and reduce the risk of unauthorised access.

These cookies are generally required for the website to provide features that you have asked to use. They may not be available for disabling through a standard preference tool. If you block these cookies through your browser, some pages, account features or security controls may not operate as intended.

Preference and functionality cookies

Preference cookies remember choices made during a visit or between visits. For example, they may help remember language, display, region, accessibility or other settings. Functionality cookies can support features that make the website easier to use and may reduce the need to enter the same information repeatedly.

If these cookies are disabled, some preferences may need to be selected again and certain features may not work as intended. Preference cookies do not necessarily identify you by name, but they may be linked with information about your browser, device or website session.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about the pages visited, links selected, time spent on a page, general device or browser information, and whether a page or feature works as expected.

This information can help us identify technical issues, improve navigation, assess content, monitor website performance and make the website more useful. Analytics information is generally considered in aggregated or statistical form where practical, although information collected through these technologies may still be personal information under applicable privacy laws.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect the website, accounts and services from unauthorised access, automated abuse, fraud and other harmful activity. These tools may assess information about a device, browser, session or activity.

Security information may be combined with other information where necessary to investigate or prevent suspected misuse, protect users, enforce applicable terms or meet legal obligations. Security-related cookies may be necessary and may not be removable through ordinary preference settings.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or show information that may be more relevant to a visitor. These cookies may be placed by us or by third parties acting on our behalf.

Advertising and marketing cookies are not required for basic website operation and may be controlled through the available consent tool, where applicable. Choosing not to allow these cookies may reduce the relevance of advertising or prevent us from measuring the effectiveness of promotional communications.

Third-party cookies and information

Some website functions may be provided with assistance from third-party service providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, website measurement, customer support tools, payment-related functionality, content delivery or advertising measurement.

A third party may collect information directly from your browser or device when its technology operates on our website. Third-party technologies may operate under the provider's own privacy policy and terms. Their practices may differ from ours, and we do not control every technology operated by an independent third party.

We encourage you to review the relevant third party's privacy information if you want to understand how it handles data, including information about retention, international transfers and available choices. A third party may also provide its own tools for managing cookies or similar technologies.

Information collected through cookies may include an IP address, device type, operating system, browser type, approximate location, referring page, pages viewed, actions taken, dates and times of access, and identifiers associated with a browser or device. Depending on the technology and the information available, this data may be considered personal information under applicable privacy laws.

Cookies do not necessarily identify you by name. However, information collected through cookies may be combined with information you provide or information generated when you use an account or website service. We handle information collected through cookies in accordance with our Privacy Policy and applicable Australian privacy requirements.

• Session cookies may expire when you close your browser.
• Persistent cookies may remain on your device for a set period or until you remove them.
• The duration of a cookie can vary depending on its purpose and the service that places it.
• A cookie preference may need to be selected again if you clear cookies or use a different browser or device.
• Blocking some cookies may affect website performance, security or access to particular features.
• Information collected through cookies may be used to maintain services, understand website activity, improve features or protect the website.

Managing your cookie choices

You can manage cookies in several ways. When a cookie notice or preference centre is displayed, you may be able to accept all cookies, reject non-essential cookies or select categories individually. Your choices may be stored in a preference cookie so that the website can remember them. If you delete that cookie, the preference notice may appear again.

You can also use the settings in your internet browser to block, delete or restrict cookies. Browser controls differ between providers and devices. They may allow you to block all cookies, block third-party cookies, delete cookies when the browser is closed, or receive a warning before a cookie is stored. Instructions are usually available in your browser's help or privacy settings.

Please note that disabling strictly necessary cookies may prevent the website from operating correctly. Disabling other categories may not stop you from visiting the website, but it may limit personalisation, affect saved preferences, reduce functionality or make some pages less convenient to use. Your browser settings may apply to all websites you visit, rather than only to Play365 Casino.

Your choices and responsible use

Cookie controls relate to website technologies and are separate from account, marketing, gambling or communication preferences. Changing cookie settings may not automatically change other permissions or subscriptions. If you receive communications or use account services, follow the instructions provided in those services to manage the relevant preference.

If you use more than one browser or device, you may need to set your preferences separately on each one. Private or incognito browsing may also remove certain cookies when a session ends, which can require preferences to be selected again. We may not be able to guarantee that every browser or third-party tool will respond to every cookie preference signal.

1. Review the cookie notice or preference centre when it appears.
2. Choose whether to allow non-essential cookie categories.
3. Check your browser privacy settings if you want to remove or block existing cookies.
4. Review your choices again after clearing cookies, changing devices or updating your browser.
5. Use the available website support or privacy channel if you have a question about cookie settings or this policy.

Changes, retention and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, service providers, legal requirements or our privacy practices. The updated version will be made available on the website and will show the relevant revision date where appropriate.

You should check this page periodically so that you remain informed about how cookies may be used. If we make a material change to the way consent is collected or to the purposes for which non-essential cookies are used, we may provide additional information or request a new choice where required.

Cookie information is retained for different periods depending on why it was collected and the technology involved. Session cookies may expire when a browsing session ends, while persistent cookies may remain for a longer period. We take reasonable steps to ensure that information is not kept for longer than necessary for the relevant purpose, unless a longer period is required or permitted by law.

This policy does not change any rights or protections that apply under Australian privacy law. Depending on the circumstances, you may have rights relating to access, correction, handling of personal information, complaints or other privacy matters. Further information about these matters is available in our Privacy Policy.

If you have a question about this Cookies Policy, cannot use the cookie controls, or believe that a cookie preference has not been applied correctly, please use the support or privacy contact method made available on the Play365 Casino website. Please do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.

Using the website after this policy has been updated means you have had the opportunity to review the current policy. Where consent is required, continued use will not replace the need for any consent that must be obtained through the applicable cookie preference mechanism.